Client Servicing Unit
Delivering responsive and efficient support to stakeholders across the property value chain
Overview
This function involves addressing the needs of external as well as internal stakeholders; there is an in-house support team dedicated to queries and enquiries. The Client Servicing unit assists the public with “tender procedures” and “expression of interest” applications in line with legislation.
External Stakeholder Engagement
Our external unit focuses on communicating and engaging with external stakeholders such as; regional directors, ward councillors and communities where land related developments/sales affect them.
Purpose of Stakeholder Management
The importance of Stakeholder Management at JPC is to support the organization in achieving its objectives by interpreting and influencing both the external and internal environments and by creating strategic action plans that induce positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
Strategic Alignment
The key aim of the Client Servicing Unit is to support JPC in achieving its business mandate which culminates from the strategic objectives of the CoJ’s Economic Strategy, Growth and Development Strategy and the 5 Mayoral priorities.
Get in Touch
Have a query or need assistance with tenders or stakeholder engagements?
