Facilities Management
Maintaining the city’s infrastructure to support quality service delivery and user experience
Integrated Approach to Managing the Built Environment
Facilities Management encompasses multi disciplines to ensure functionality of the built environment by integrating people, place, process, and technology. It is important to note that technology is critical to the efficiency and effectiveness of facilities management.
A Strategic Business Function
Facilities Management is the quintessential business function affecting not only revenues and cost but also:
- Production
- Quality of life for employees
- Health and safety
- The work environment
- Recruitment and employment retention.
Key Organisational Benefits
When practiced properly the following benefits accrue to the organisation:
- Facility masterplans matching organisations plans.
- Effective and efficient space planning which is available when and where it is needed.
- Employee productivity is maximised, costs are minimised, sometimes avoided, and always predicted.
- Capital expenditures are planned and controlled.
- Repairs and maintenance work planned
